Tuesday, December 22, 2009

The Function Is Not Available Under The Responsibility

After applying the ATG RUP 7 When attempting to navigate to a function which has been newly added to a menu the following error occurs:

ERROR
The Function Is Not Available Under The Responsibility

STEPS
The issue can be reproduced at will with the following steps:
1. Query menu:

2. Add function: and Save.
3. Verify that the menu compilation request (FNDSCMPI module: Compile Security) completed successfully.
4. Log into e-Business Suite and try to navigate to function: .
5. The error occurs.

This issue is caused by launching the menu item before the Compile Security has completed.

When a function is added to a menu , a concurrent program 'Compile Security' is submitted which loads the data in Fnd_Compiled_Menu_Functions table.

Whenever a function is accessed, security code checks Fnd_Compiled_Menu_Functions table to determine whether that function is accessible under the given security context or not. So if this function is accessed before the 'Compile Security' program is finished, the function cache gets loaded with stale data and the reported error message is thrown.

So after modifying the 2 menu definitions associated with 'System Administrator' and 'Application Developer' make sure that 2 concurrent requests submitted for the above 2 modifications completed normally and then try to access the functions.

Further once this error occurs, it will be cached which means that even after the menu item has been flagged as available, it the error will be returned from the cache.

Solution
-- To implement the solution, please execute the following steps::
1) Manually run the 'Compile Security' concurrent program, set the parameter to YES.
2) Shut down Middle Tier (Apache)
3) Delete the contents of $OA_HTML/_pages directory (11.5.10 only).
4) Restart Middle tier
5) Test the menu item


2 comments:

tikitodo said...

besides other solutions for access 2007 recovery, you can get another program for the parsing of affected files

hussam2025 said...

In R12 you can remove the function from the menu and clear the cache from Functional Administrator responsibility and then add function again to the menu