Tuesday, October 6, 2009

Quick Pay Fails With Error Assertion failure detected at location py3vntsetup:1a

The Quick Pay process errors with 'Assertion failure detected at location py3vntsetup:1a'. Additional errors in the log file show "Library error: libqutil.so: cannot open shared object file: No such file or directory".

The parameter LD_LIBRARY_PATH is not setup correctly.

-- To implement the solution, please execute the following steps::

1.Modify the file $APPL_TOP/admin/adovars.env to include the complete pathof $PAY_TOP/vendor/quantum/lib as the first entry for LD_LIBRARY_PATH.If PY_LIB_PATH is set in the adovars.env file, Payroll application will no longer use LD_LIBRARY_PATH if PY_LIB_PATH is defined in the instance. Therefore, ensure that the PY_LIB_PATH path should always have the LD_LIBRARY_PATH included in it.

2. Bounce the concurrent managers.

3. Test Quick Pay.

1 comment:

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